Frequently Asked
Questions

75game requires standard Know Your Customer (KYC) documents to verify your identity. You will typically need a clear copy of your CNIC (Computerised National Identity Card), proof of address such as a utility bill dated within the last three months, and in some cases a selfie holding your CNIC. KYC is mandatory before withdrawals are processed.

No. Each individual is permitted one registered account only. Creating duplicate accounts — even under a different email address — is a breach of our Terms and Conditions and may result in all accounts being permanently suspended and any balances being voided. If you have lost access to your account, contact live support to recover it.

On the login screen, click "Forgot Password?" and enter the email address registered to your account. You will receive a password reset link within a few minutes. If the email does not arrive, check your spam folder. For further assistance, our 24/7 live chat team can guide you through the account recovery process.

75game is an online platform accessible wherever you have a stable internet connection. Users from across Pakistan — including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar — can access the site via desktop browser or mobile browser. Please note that you are responsible for understanding and complying with the laws applicable in your area.

The minimum deposit on 75game is PKR 500. This threshold is designed to be accessible for players across Pakistan regardless of budget. Deposit limits can also be set lower voluntarily through the Responsible Gambling tools in your account settings if you prefer to keep your spending within a tighter range.

Pakistani players commonly reference familiar local payment rails such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah when discussing deposits and withdrawals. Cryptocurrency options including BTC and USDT are also available. Please note that these payment provider names are referenced for context only — none of them endorse or are affiliated with gambling activity on this platform.

Withdrawal processing times vary by method. Most e-wallet and mobile wallet withdrawals are processed within 24 hours of approval. Bank transfers may take 2–5 business days depending on your bank. Cryptocurrency withdrawals are typically confirmed within 1–2 hours. All withdrawals require a completed KYC verification before they can be processed.

75game does not charge platform-side fees for standard deposits or withdrawals. However, your payment provider or bank may apply their own transaction charges, currency conversion fees or processing costs. We recommend checking with your payment provider before initiating a transaction so there are no surprises on the final amount received.

Maximum withdrawal limits depend on your account verification tier and the payment method selected. Standard verified accounts can typically withdraw up to PKR 200,000 per transaction. Higher limits may be available for fully verified VIP-tier accounts. Contact our 24/7 live support team for details specific to your account level and chosen withdrawal method.

Yes. 75game covers a comprehensive range of cricket betting markets including Pakistan national team fixtures, PSL (Pakistan Super League) matches, ICC tournaments, T20 internationals and bilateral series. You can bet on match outcomes, top batsman, total runs, live in-play markets and many other options across the cricket calendar.

Beyond cricket, 75game offers betting markets on football, UFC and mixed martial arts, basketball, tennis, kabaddi, hockey and more. Live in-play betting is available on major events so you can place wagers as the action unfolds. The sports lobby is updated regularly to reflect the current global sporting calendar.

The live casino section streams real-time table games — including roulette, blackjack, baccarat and game-show style titles — hosted by professional dealers from dedicated studio environments. You interact through an on-screen interface to place bets, and results are determined in real time. A stable internet connection is recommended for the best live casino experience.

All slot titles available on 75game use certified Random Number Generator (RNG) technology to ensure each spin outcome is entirely random and independent of previous results. Games from reputable software providers undergo regular third-party audits. Return-to-Player (RTP) percentages are displayed in each game's information panel so you can make an informed choice before playing.

Yes. The 75game platform is fully optimised for mobile browsers on both Android and iOS devices. All major sections — sports betting, live casino, slots, account management and support — are accessible on your smartphone or tablet without needing to download a separate app. Simply visit the site through your mobile browser and log in as normal.

75game offers a welcome bonus to newly registered players on their first deposit. The exact bonus amount, match percentage and minimum deposit threshold are displayed on the promotions page at the time of registration. Bonus terms including wagering requirements and eligible games vary, so always read the specific promotion terms before opting in.

A wagering requirement specifies how many times you must bet the bonus amount — or bonus plus deposit, depending on the offer — before any winnings derived from that bonus can be withdrawn as cash. For example, a PKR 1,000 bonus with a 20x wagering requirement means you must place PKR 20,000 in total qualifying bets before the bonus converts to withdrawable funds.

Yes, all bonuses on 75game have an expiry period stated in their specific terms. If the wagering requirements are not completed within that timeframe, the bonus and any associated winnings are forfeited automatically. Expiry periods vary by promotion — typically between 7 and 30 days — so check the individual bonus terms carefully when you claim any offer.

Yes. 75game runs regular promotions for existing players including reload bonuses, cashback offers, free bet credits for cricket and PSL events, slots tournaments and loyalty rewards. Promotions are updated frequently to align with major sporting events such as ICC tournaments and T20 series. Check the promotions page regularly or opt in to email notifications to stay informed.

75game uses industry-standard SSL (Secure Sockets Layer) encryption on all data transmitted between your browser and our servers. Your financial details are never stored in plain text. Access controls, regular security audits and two-factor authentication options are in place to protect your account from unauthorised access. We do not sell or share your personal data with third parties for marketing purposes.

Two-factor authentication (2FA) adds a second layer of security to your login process. After entering your password, you will be asked to confirm your identity via a one-time code sent to your registered mobile number or authenticator app. We strongly recommend enabling 2FA on your 75game account — particularly if you use the same password across multiple platforms — to significantly reduce the risk of unauthorised access.

75game provides a full suite of responsible gambling tools: deposit limits, loss limits, session time limits, reality check reminders, cool-off periods and self-exclusion for durations ranging from 6 months to permanent. All tools are accessible from Account Settings under the Responsible Gambling section, or by contacting our 24/7 live support team. Reducing any limit takes effect immediately.

To self-exclude, navigate to Account Settings → Responsible Gambling → Self-Exclusion and select your preferred exclusion period: 6 months, 1 year, 3 years or permanent. Alternatively, contact our live chat team and a trained agent will activate the exclusion immediately. Once applied, self-exclusion cannot be reversed before the chosen period ends. All marketing communications are stopped at the point of exclusion.

Absolutely not. 75game is strictly for adults aged 18 and above, or the higher minimum age required by the applicable operator or licence jurisdiction. All new registrations are subject to mandatory age verification as part of the KYC process. Any account found to belong to a person under the minimum age will be permanently closed and funds handled in accordance with our Terms and Conditions.

If you are concerned about your gambling behaviour, contact our 24/7 live support team immediately — they can activate account limits or self-exclusion within minutes. You may also seek independent support from organisations such as GamCare, Gamblers Anonymous or BeGambleAware, which provide free counselling and guidance. These are independent organisations with no commercial affiliation to 75game.